Settlement Services Finder Home
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Adelaide City Bikes
Free bike and helmet hire for use around Adelaide
For all
Run by Adelaide City Council (www.adelaidecitycouncil.com)
From 9am to 4.30pm each day
At the following locations:
Bike SA, 111 Franklin Street, Adelaide Tel: (08) 8168 9999
Adelaide City Council, 25 Pirie Street, Adelaide Tel: (08) 8203 7203
Backpacker Oz, 114 Wakefield Street Tel: 1800 633 307
Golf Links Par 3, War Memorial Drive, North Adelaide (near Torrens Weir)Tel: (08) 8203 7273
Adelaide Traveller's Inn, 220 Hutt St, Adelaide Tel: (08) 8267 3255
Adelaide Meridien, 21-39 Melbourne St, North Adelaide Tel:(08) 08 8267 3033
Adelaide Convention Centre, North Terrace, Adelaide Tel: (08) 8212 4099
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Adelaide City Council (http://www.adelaidecitycouncil.com/)
Provides a range of services for residents, visitors and workers
Colonel Light Centre, 25 Pirie Street, Adelaide
Tel: (08) 8203 7203
Email: City@Adelaidecitycouncil.com
Open 8:30am – 5:30pm (Monday – Friday)
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Adelaide Metro (www.adelaidemetro.com.au)
Provides transport services for the Adelaide Metropolitan region
InfoCentre: Corner King William and Currie Streets, Adelaide
Tel: 1300 311 108
8 am – 6 pm Monday to Friday
9 am – 5 pm Saturday
11 am – 4 pm Sunday
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Adult Migrant English Program
TAFE SA English Language Services (ELS) delivers the Adult Migrant English Program (AMEP) across South Australia. Classes are full-time or part- time, day or evening. In addition, students can study by Distance Learning, privately with e-learning modules or with a volunteer Home Tutor who visits for two hours per week.
For humanitarian entrants and migrants aged 18 years and above with less than ‘functional English’. Check eligibility at TAFE SA English Language Services, Level 5, 127 Rundle Mall, Adelaide SA 5000 Run by TAFE SA English Language Services
Tel: (08) 8226 6555. Eligible students must register within the first 6 months of arrival in Australia. Entry to classes may occur only in the first two weeks of each school term.
At: TAFE SA Rundle Mall
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African Women’s Health Education Group
For African women who are humanitarian entrants and have been resident in Australia for less than 5 years
Run by the African Women’s Federation of SA
In Metropolitan Adelaide
Tel: (08) 8161 3331 Email: me.lartey@bigpond.com
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Around You
Find out what’s happening in your area
www.aroundyou.com.au
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Brian Burdekin Clinic
Medical, nursing, podiatry and physiotherapy services; housing support and assistance; general social support
For those on a low income or homeless
At: 27 Selby Street, Adelaide
Open Monday and Thursday 8.30am to 4pm and Tuesday, Wednesday and Friday 8.30am to 1pm.
Closed first Friday of every month
Tel: (08) 8231 6226
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Catherine House
Provides housing support and case management
For homeless women over 21 years of age without children not on the HSS program
In Adelaide
Tel: (08) 8232 2282 Email: reception@catherinehouse.org.au
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Community Care Services
Information sessions, links to community groups and mainstream services
For humanitarian entrants who have been resident in Australia for less than five years
Run by Lutheran Community Care SA (www.lccare.org.au)
In metropolitan Adelaide
Tel: (08) 8269 9300 (Adelaide)
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Community Centres
Community centres offer a range of activities and programs for local people
Find local community centres and houses
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Community Legal Services
Provide legal advice and referrals, negotiating on behalf of clients and, in some cases, representation in court. Some community legal services have child support workers, financial counsellors, and mediation services
In general, they help people who are not eligible for legal aid but cannot afford a private lawyer.
Central Community Legal Service
Run by Uniting Care Wesley Adelaide (www.ucwesleyadelaide.org.au)
For Inner Northern, North Eastern and Eastern residents
Tel: (08) 8342 1800 Email: ccls@ucwesleyadelaide.org.au
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Drop-in clinic
A nurse-led drop-in health service
For humanitarian entrants within the first 12 months of residency
Run by the Migrant Health Service
At: 21 Market St, Adelaide
Tel: (08) 8237 3900 or 1800 635 566
Monday to Friday 9.30am to 12.30 and 2.00pm to 4.30pm
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Financial Counselling and Support
Financial counselling, emergency relief (Beulah park only), money management programs, referrals and advocacy
For those on a low income state-wide
Run by Uniting Care Wesley Adelaide (www.ucwesleyadelaide.org.au)
At: 10 Pitt Street, Adelaide
Tel: (08) 8202 5111, Email: enquiries@ucwesleyadelaide.org.au
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Free Computer Access (
Free internet, computer and training resources (some restrictions apply):
- Adelaide South West Community Centre, 171 Sturt St, Adelaide,
Tel: (08) 8212 3533 Email: aswcc@adelaidecitycouncil.com.
- Adelaide City Council Customer Centre, 25 Pirie St, Adelaide,
Tel: (08) 8203 7203 Email: city@adelaidecitycouncil.com.
- Box Factory Community Centre, 59 Regent St South, Adelaide,
Tel: (08) 8203 7749 Email: bfcc@adelaidecitycouncil.com.
- Seniors Information Service (seniors only) 76 Waymouth St, Adelaide,
Tel: (08) 8168 8776 Email: information@seniors.asn.au.
- Women’s Information Service (women only), Ground Floor, Chesser House, 91-97 Grenfell Street, Adelaide, Tel: (08) 8303 0590 or 1800 188 158, Email:info@wis.sa.gov.au
Also available at local libraries
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Health Literacy Education
For groups and individual humanitarian entrants
Run by SA Health
Run by the Migrant Health Service
At: 21 Market St, Adelaide, language schools and other sites
Tel: (08) 8237 3900 or 1800 635 566
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Health Services Finder (www.hsfinder.sa.gov.au)
A free online directory of private and public health related services in SA
Run by SA Health (www.health.sa.gov.au)
Tel: (08) 8226 6443 Email: info@hsfinder.sa.gov.au
Bulk-billing doctors in Adelaide
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Hospitals
- Royal Adelaide Hospital, North Terrace, Adelaide Tel: (08) 8222 4000
- Women’s and Children’s Hospital, 72 King William Road, North Adelaide Tel: (08) 8161 7000
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Humanitarian Settlement Services (HSS)
On arrival casework services and community development and participation programs for individuals and families and their new and emerging communities
Provided by the Migrant Resource Centre of SA (www.mrcsa.com.au)
At: Adelaide Migrant Resource Centre, 59 King William Street
Tel: (08) 8217 9500, Email: admin@mrcsa.com.au
You can find out more about services in your area via the Department for Immigration’s interactive map of settlement services for humanitarian entrants.
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Immunisation
Immunisation for all adults and children is provided by General Practices. To find your local practice see: (www.hsfinder.sa.gov.au)
Immunisation for new humanitarian arrivals is provided by the New Arrivals Refugee Immunisation Program, run by the Department of Health (www.health.sa.gov.au):
At: Migrant Health Service, 21 Market Street, Adelaide Tel: (08) 8237 3900 or 1800 635 566
For more information contact: Immunisation Section Tel:1300 232 272
Immunisation for children is also provided by:
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Interpreting and Translating Centre (ITC) www.translate.sa.gov.au
Provides fee based 24 hour interpreting and translating services in approximately 140 languages and dialects, including:
- Translation from English or into English
- Checking of translations
- Editing and proof-reading
- Certified translations
- Affidavits
At: 24 Flinders Street, Adelaide
Office opening hours: 8.30am to 5.00pm Monday to Friday
Tel:(08) 8226 1990 (Interpreting)
Tel: (08) 8226 1980 (Translating)
Email: itc@sa.gov.au or phelland@bigpond.net.au (after hours)
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Justice of the Peace
Available to authorise copies of original documents and sign statutory declarations for free
To find a JP in your area go to http://jp.agd.sa.gov.au/JPPublicWeb/ and enter either a postcode, suburb or name of a JP.
At: Chesser House, Level 4, 91-97 Grenfell Street, Adelaide
Run by the Attorney-General’s Department (www.agd.sa.gov.au)
To check that a JP is on duty or to make an appointment (required if more than ten documents are to be witnessed)
Tel:(08) 8207 1725, Email: jpservices@agd.sa.gov.au
JPs are volunteers who offer their time for free and may not be available at all times.
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Libraries
Various information and services are available at local libraries, often in other languages
See www.libraries.sa.gov.au for your nearest library
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Lutheran Community Care Services
Information sessions, Afghan youth group, support for vulnerable women at risk, developing volunteer advocates
For humanitarian entrants who have been resident in Australia for less than five years
Run by Lutheran Community Care SA (www.lccare.org.au)
In metropolitan Adelaide
Tel: (08) 8269 9300 (Adelaide)
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Magdalene Centre
Provides a range of services including information and referral, emergency assistance, financial counselling, pro bono financial advisory clinic, no interest loan scheme, and bargain centre
For those on low incomes
Run by the Parish of St Mary Magdalene Moore Street, the Cathedral Church, and Anglicare (www.anglicare-sa.org.au)
At: 26 Moore Street, Adelaide and 42-46 Carrington Street, Adelaide
Tel: (08) 8305 9382 (Administration)
Tel: (08) 8305 9389 (Assistance Centre)
Tel: (08) 8305 9384 (Community, Refugee and Enterprise Programs)
Tel: (08) 8305 9385 (Bargain Centre)
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Map of South Australia:
General
For transport
For social and political information
For tourist information
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Migration Museum (www.history.sa.gov.au)
Works towards the preservation, understanding and enjoyment of South Australia’s diverse cultures by providing a. place to discover the many identities of the people of South Australia through the stories of individuals and communities.
82 Kintore Avenue, Adelaide
Tel: (08) 8207 7570 Email: migration@history.sa.gov.au
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MRCSA Arts
Promotes the cultural traditions of refugee community groups including engagement of young people in cross cultural understanding and pathways in mainstream arts through training and career pathways
Run by the Migrant Resource Centre of SA (www.mrcsa.com.au)
At: Adelaide MRC, 59 King William Street, Adelaide
Tel: (08) 8217 9509 Email:keith@mrcsa.com.au
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Office of Consumer and Business Services (www.ocba.sa.gov.au)
Provides services and information to the general public on:
- Consumer Affairs (includes Product Safety)
- Business and Occupational Services (includes Business Names, Associations and Co-operatives, Licensing)
- Births, Deaths and Marriages
- Tenancies (includes Residential, Retail, Bonds and support to the Residential Tenancies Tribunal)
At: Levels G-4, Chesser House, 91-97 Grenfell Street, Adelaide
Tel:131 882
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Personal Counseling
Family counseling, individual counseling and financial counseling about sexual concerns, domestic and family violence, separation, HIV and Hepatitis, post adoption, and problem gambling
Run by Relationships Australia (SA) (www.rasa.org.au)
At: Based at 161 Frome Street, Adelaide
Tel: (08) 8223 4566 / 1300 364 277 / 1800 182 325
Email: mail@rasa.com.au
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Relief and Counselling
Emergency relief, financial counselling and general counselling
For local residents, by appointment
Delivered by the Salvation Army Support Services (www.salvos.org.au)
At: 277 Pirie Street, Adelaide
Tel: (08) 8223 7776, Email: sharon.brinkley@aus.salvationarmy.org
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Religious Groups
Information about religious groups, including local chapels, temples, mosques, churches, synagogues and centres
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Shared Resources
Many SA Government owned resources can be used for free or for a small fee by voluntary organisations and community groups: http://www.ofv.sa.gov.au/Volunteer_Partnership_Accessing_Resources.htm
Families SA (Adelaide), 219 Morphett Street, Adelaide
Offers a Conference Room.
Tel: (08) 8304 0101 Email: michael.abfalter@dcsi.sa.gov.au.
SA Schools and Preschools: Government schools and preschools across the state have a wide variety of facilities and resources available for use by volunteer organisations. These can include facilities like meeting spaces and ovals, however, will vary from school to school.
To find out more about what’s available contact your local schools’ Principal / Director. You can find all the locations and contact details for schools in your local area by visiting the Department of Education and Child Development website at www.decd.sa.gov.au/locs/
Children Youth and Women's Health Services: Friends of Child and Family Health Branches
Various locations across South Australia
A range of resources are available for use by volunteer organisations.
Tel:(08) 8303 1544 Email: Lynne.whitcher@health.sa.gov.au.
State Library of SA, North Terrace, Adelaide,
Offers individual study rooms and meeting rooms, as well as public computer access - including internet access, audio-visual resources/services and equipment for people with vision impairment.
Tel: (08) 8207 7250, TTY 8207 7251, or 1800 182 013 Email:info@slsa.sa.gov.au.
Office for Volunteers, Level 6 Chesser House, 91-97 Grenfell Street, Adelaide
Meeting room available for use by South Australian not-for-profit volunteer-based organisations.
Tel: (08) 8463 4490 Email: ofv@saugov.sa.gov.au.
TAFESA - Adelaide Campus
120, Currie Street, Adelaide, South Australia
A variety of resources are available to volunteer organisations for a special discounted hire price - 50% off the usual hire fee. These resources will vary from campus to campus, and can include a range of Classrooms and Conference/Board rooms
Email:roombookings@tafesa.edu.au
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Transitions
Supports the coordination and delivery of learning activities for adults, designed to help them to make successful transitions to vocational education and training and the achievement of post-school qualifications.
At: OARS Community Transitions, 234 Sturt Street, Adelaide
Tel: (08) 8210 080 * lgarrett@communitytransitions.com.au
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Westcare
Provides housing support, day centre facilities, emergency relief, general support and counselling
For the homeless
Run by Baptist Care SA (www.baptistcaresa.org.au)
At: 216 Wright Street, Adelaide
Tel: (08) 8231 2850 Email:westcare@baptistcaresa.org.au
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